Confirmations

All tentative orders should be finalized fourteen days prior to the event commencement to guarantee the lowest possible shipping rates.

Cancellations

Please be aware that once we reserve an order, other orders are turned away to keep our commitment to you. Any deposit will be surrendered on all custom and contract orders once the paperwork has bee submitted. An order can not be cancelled at any time after shipping. The client can cancel an order after a deposit has been sent. This must be done within 60 days of the actual event date.

Lost/Damaged Linen

All linen rentals are expected to be returned in the same quantity and condition as they are received in, i.e. no tears, rips, holes, or wax stains. Replacements costs will apply to any linen returned rendered unusable.




 
 
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